Contact us

Questions, servicing, exchanges — we're here to help.

Get in touch

Need help choosing a bike, tracking an order, booking a service, or arranging an exchange? Our team is ready to point you in the right direction.
Email us

contact@e-bikecentre.co.uk

Call us

+44 7513 102 403

Location

Faversham, Kent, United Kingdom

Working hours

Mon – Fri, 9:00 – 18:00 · Sat, 9:00 – 13:00

Contact

Have a question about an electric bike or information on our website?

Use the contact form below and tell us what you need help with. Include the bike name or page link where relevant so we can give you a clearer answer.

Customer-support hours and direct telephone details will be added before the store launches. Until then, the contact form is the main enquiry route.

Please do not send payment-card details or other sensitive personal information through the form.

Send us a message

Useful reading

E-Bikes, Explained

E-Bikes, Explained

Everything to know before you buy — the law, motors, batteries and costs.

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Best Electric Bikes UK

Best Electric Bikes UK

The honest buyer's list — the right e-bike for how and where you actually ride.

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E-Bike Sizing Guide

E-Bike Sizing Guide

Get the right fit first time — frame size by height, plus simple saddle checks.

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Finance & Cycle to Work

Finance & Cycle to Work

How to spread the cost — flexible payments and Cycle to Work savings of 25–40%.

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